Animal Emergency Clinic Of The Fraser Valley at 6325 204 Street #306 in Langley, British Columbia

Reviews about Animal Emergency Clinic Of The Fraser Valley

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  OUTRAGED! My dog was very sick and stay with them and not at my regular veterinarian for twenty four hours in intensive care due to the fact it was a Sunday and a holiday the next day. They suggested he should stay another twenty four hours to which I did not agree because of their exorbitant prices and because I could administer the necessary medication myself! They suggested I should bring my dog for a follow-up to which I told them I would take him to my vet instead,who I respect very much for his experience and the true dedication he has for the animals,not like many vets now a day unfortunately,who are more about the business such as I experienced with this clinic! I talked to my vet thereafter,while reading the file on my dog and made an appointment the following Monday as he was giving signs of recovering very nicely. I called the clinic at the suggestion of my veterinarian to ask them for more antibiotic pills as they were the ones who prescribed them in the first place,and did not give my dog the enough quantity for a regular treatment of at least a one week cycle it takes for antibiotics to work ($1600 was their cost for the least and most basic diagnosis for the one day stay)to make sure my dog had sufficient medication until his next appointment and they refused!!! They wanted me,a retired woman on a budget to pay for another consultation when my dog was just at their clinic knowing well as I informed them on my conversation with my veterinarian and the fact that my dog was doing better and seeing the doctor in three short days..........I could not believe the greed,lack of consideration and compassion on their part and the absurdity in this case in obligating someone like an act of ransom on their dog's health to spend unnecessarily additional funds of their hard earn money! Where is the morality??? Shame on them!
  by Rossana Castagnetto

  May 19, 2017
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  Our dog was acting funny and when we brought him in they were very thorough and caught that a tumor on his spleen that burst was bleeding into his abdomen. They were very very caring and Dr. Sommerfield is an AMAZING Veterinarian who did the surgery and gave us realistic expectations for recovery. Also the staff are incredibly friendly and sensitive to what you need while upset in the with your pet. The blood services are a definite plus because our dog needed more during surgery. Honestly, the prices are high, but for the care and treatment my dog received I'd expect them to be that high, and they had no issue with taking the time explaining each cost and even prorated the last 24 Hr care charge when we picked our dog up early. I wish they took regular patients, but its for emergencies only.
  by Ingrid T

  February 27, 2017

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