Ivory Dental Centre at 20151 Fraser Highway in Langley, British Columbia

Reviews about Ivory Dental Centre

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  Went in for a cleaning and after they had found out my plan covered 100% dental, booked me in for a second appointment for a small cavity. Arrived for the second appointment and the dentist proceeded to go to work. Ended up drilling 8 holes throughout my mouth when originally it was supposed to be one. Have had one cavity throughout my life. Asked what he was doing and was told I have 8 areas of interest that need repair. Terrible job on all and my mouth wouldn't close properly, was told it would correct itself in a day or so. 3 visits later to correct the issues and the fillings were still too high. Stay away from Dr. Wong. Fiancé also used Ivory Dental. Told them to only do what the plan covered and was called in for a second cleaning a couple months later. Cleaning was completed and bill was sent through email a month and a half later. Turns out it wasn't covered after specifically stating that only work covered under the plan is to be completed. Nothing was done to ammend this situation and now they have lost 2 clients. The work she had done previously, however, was completed perfectly by Dr. Kim. If you absolutely need to use Ivory dental, have Dr. Kim do your work. Only reason for an additional star.
  by Nathan Freeman

  July 29, 2017
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  I woke up suddenly with a horrible pain in my jaw, it seemed like it lasted for hours. When I called the Dental office, they told me they were booked but that they would give me a call if any cancellations came up.The front end staff were quick to call after a cancellation only minutes after I had contacted them. They were efficient, polite and really understood it was urgent. I was brought in to see Dr. Junho Kim who had a very calming and gentle presence about him, although I am a very nervous person I felt comfortable letting him inspect my mouth. We found that I needed a root canal on my back molar and booked it right away. I came for my scheduled appointment and all seemed to be going well (I am very terrified of Dentists and needles as I've had extremely bad experiences previously at different dental locations) we got the freezing done and were ready for the procedure and that's when things got challenging. I had been in a very serious car accident months prior to this appointment and be it the bright light, the sounds of the tools around me or the past anxiety about dentists I couldn't go through with it. I fought off a panic attack in the chair which reduced me to tears of embarrassment, and frustration. Dr. Kim was extremely kind and gentle and stopped immediately when I asked. He told me everything was going to be okay and that I didn't have to go through with it that day. He said that we could try again with my prescribed medication for panic attacks (Which I struggle with often since the accident) or he could refer me to another dentist who specialized in more intense cases. Embarrassed, I asked to come back and try again with Dr. Kim because I felt he was the right person for the job. Needless to say the second visit with the proper medication was a complete success, I did not feel scared, nor did I cry best of all...No panic attack and I am pain free. Dr. Kim was patient, kind, understanding and extremely honest. He really took his time, answered all my questions and met all my needs. Going above and beyond any Dentist I had ever seen previously. I would 110% recommend him!!!!! Thank you so much to everyone at Ivory Dental for making me feel at home and comfortable despite my personal situation.
  by Betty B

  April 15, 2017

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About Ivory Dental Centre in Langley